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How institutions respond

For every institution that receives reports on kosova.report: how many reports it got, how often and how quickly it responded, and how many problems it resolved.

Prishtina · all reports since the platform started · updated every 5 minutes

Only a few reports so far, so these numbers will say more as reports come in.

  • Reports received

    1

    1 in the last 30 days

  • Got a response

    100%

    Opened by the institution or status changed

  • Resolved

    0%

    0 reports

  • Time to respond

    Under a day

    Median: half of reports were faster

  • Time to resolve

    –

    None resolved yet

Where reports stand

  • Pending1100%
  • Being handled00%
  • Resolved00%
  • 1 report

Institution scorecard

Sorted by score. Institutions with fewer than 5 reports get no score yet.

InstitutionReportsRespondedTime to respondResolvedTime to resolveScore
Drejtoria e Administratës1100%Under a day0%–Too few reports

Received and resolved, last 12 months

  • Received
  • Resolved

How quickly institutions respond

Time from sending a report to the first response.

  • Same day1
  • 1 to 3 days0
  • 4 to 7 days0
  • 8 to 30 days0
  • More than 30 days0
  • No response yet0

Reports by category

  • Administration · 0% resolved1

How we measure

Response
A report counts as responded to when the institution opens it from its email link or its status changes for the first time.
Resolved
The institution (or the team, on its behalf) marked the report resolved. A report that is reopened stops counting as resolved.
Times
Medians: half of the reports were faster, half slower. Medians are not pulled up by a few very old reports the way averages are.
Score (0 to 100)
A third each: the share of reports with a response, the share resolved, and the share resolved within 30 days. Given from 5 reports up.
Privacy
Only department, category, status and dates are used. Nothing about the people who reported is part of these numbers.
Updates
Recalculated every 5 minutes from every report, including resolved reports whose details have since been deleted.

Use this data

Journalists, researchers and organisations may use these numbers with credit to kosova.report. Download the scorecard or put the live widget on your website.

Copy this code into your page. The widget shows the key numbers and the top five institutions, and updates itself.

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